Gabriela brings more than 20 years of experience in contact center operations and customer service, with a proven track record of leading high-performing teams across multiple levels of leadership. In May 2026, she joined OneDigital as the company’s first bilingual Call Center Supervisor, helping support its continued growth through mergers and acquisitions across the country.
A member of the WICT Greater Texas Chapter since 2023, Gabriela was inspired to become more involved and use her leadership experience to help others grow in their careers. In 2025, she stepped into the role of Marketing and Social Media Co-Chair, where she focused on strengthening the chapter’s digital presence and increasing engagement with both members and prospective members. In 2026, she expanded her impact by serving as Communications Lead for Social Media, Marketing, and the chapter website while growing and supporting the communications committee.
Outside of her professional and volunteer leadership roles, Gabriela enjoys spending quality time with her 3 children. Whether she’s exploring everything Texas has to offer or making a mandatory stop at Buc-ee’s during a road trip, she believes the best adventures are the ones shared with family.
Gabriela earned her Bachelor of Science in Organizational Management from Southern New Hampshire University in April 2026, building on the Associate of Multidisciplinary Studies degree she completed in 2022. She is passionate about continuous learning, servant leadership, and creating opportunities that help others succeed.